The environment surrounding IKEA furniture store is diverse because everybody need (or want) their own furniture. Thus, IKEA is taking it into account in order to satisfy different needs and wants.
Social Factors
One of external environmental factors business has to
consider is social factors because it is unchangeable and affects customer’s
lifestyle, preferences, and expectations. IKEA is taking component lifestyle
into account. They understand that people have their own tastes. IKEA’s
products are wide in their design and style. For example, they have 83 designs
for only fabric sofas and 50 designs for only leather. Some of the products are
very simple in design while some are fancy. There are many options for
customers who have own lifestyle and tastes.
Demographic Factors
Demographic factors are also very important to
think about. We have to know what kind of race and how old our customers are in
order to satisfy them because there are differences depending on their demographics.
IKEA is selling products for baby’s and kids as well as teenagers and adults.
Ethnicity Factors
Also, it is very important to consider
ethnicity. I’m from Japan and have met a lot of people from all over the world.
One of the things that I have noticed is that different ethnicity has its own
preference. However, I do not see that IKEA differentiates its products
according to ethnicity. Nevertheless, every product lines have some simple but modern products
so that they fit into almost all lifestyles. Also, customers can assemble parts
and create their own productsEconomic Factors
IKEA’s one of the missions is to produce products affordable to as many people as possible. Thus, their product price range is wide so that from people with high purchasing power to ones with low purchasing power can buy their products.
Technological Factors
IKEA’s another mission is to make energy they use 100% renewable so they have made solar energy and wind turbine teams to cover up the energy they use. Also, they keep producing environment friendly products (i.e. bottom of my Chapter 3 blog). In addition, they hire their own designers rather than outsourcing so that they can improve their techniques and design.
Political and Legal Factors
IKEA has a lot of lawyers all over the world so that their products or their business do not violate the laws. However, some IKEA’s tv commercials are controversial and banned.
Competitive Factors
So far, IKEA is the top in affordable global
furniture store segment. Their competitor includes Bed Bath & Beyond. The
reasons why IKEA is the leading company are that they have competitive
advantages that I wrote in my Chapter 2 blog. Along with the fact that their
products are good, just walking their store is fun because their stores are designed
to entertain the customers. They have a lot of model rooms, children-play-area, and even restaurant
where the customers can try Swedish foods. There is no doubt that many people
visit IKEA.
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